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Services
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- Are there data caps or other limits?
- Broadband Internet Service Level Agreement (SLA)
- Can I Get Fibre Broadband To My Home or Business?
- Customer Responsibilities For Service Installations
- Customer Responsibility for Local Area Network (LAN)
- Customer Responsibility for Uninterrupted Power Supply
- Disclaimer - Broadband Internet & VoIP Services
- Do You Charge An Installation Fee For Fiber Internet Service?
- Do You Do Site Checks If I Have Any Problem With Your Fiber Internet Service?
- Do You Have 24hrs Technical Support?
- Do You Have A Data Or Volume Limit On Fiber Internet?
- Do You Monitor The Network For Internet Disruptions And Service Degradation?
- Does Fiber Work All The Time?
- How Are Your Broadband Internet Services Delivered?
- How Do You Decide Which Area Gets Fiber?
- How Do You Install Fiber Internet For My Home Or Business?
- How Long Will It Take You To Install Fiber Internet?
- I Signed Up For Fiber Internet Service. What Happens Next?
- Installation Fee Is Approximate
- Is Fiber Safe And Secure?
- Is Your Internet Speed Shared Or Dedicated?
- Master Service Agreement (MSA)
- Understanding Speed Test Results: Why They May Differ from Your Subscribed Speeds
- Understanding Your New Pricing Plan (updated May 2024)
- What Can I Do With Fiber Internet That I Cannot With Other Types Of Connections?
- What Does 99.99% Uptime Really Mean?
- What is a fair use policy?
- Will Fiber Internet Increase My Productivity?
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Do You Do Site Checks If I Have Any Problem With Your Fiber Internet Service?
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ByTeledataICT
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Yes. If you need something checked, depending on the plan you buy you have free site visits each month. You will also get regular reports from us on the service performance.
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