Teledata ICT Customer Support and Contact Information
Introduction
At Teledata ICT, we are committed to providing our customers with exceptional service and support. Whether you need technical assistance, have billing inquiries, or wish to learn more about our services, our dedicated team is here to help. Below, you’ll find all the necessary information to get in touch with us and access our customer support resources.
How to Contact Us
1. General Inquiries
For general inquiries, you can reach out to us via the following channels:
- Phone: Call us at +233242439494 or 0242439494.
- Email: Send an email to [email protected] for general questions or inquiries about our services.
- WhatsApp: +233242439499 or 0242439499
2. Customer Support
If you need technical support or have issues with your service, our support team is available to assist you:
- Phone: Call our support hotline at +233242439494 or 0242439494 for immediate assistance.
- Email: For technical issues, email [email protected].
- WhatsApp: +233242439499 or 0242439499
- Live Chat: Visit our website and use the live chat feature to connect with a support agent in real time.
Additional Support Resources
1. Customer Support Portal
Our online support portal provides a wealth of resources to help you troubleshoot issues, manage your account, and stay informed about our services:
- Knowledge Base: Explore articles and guides on various topics related to your service.
- Ticketing System: Submit a support ticket for personalized assistance from our technical team.
2. Frequently Asked Questions (FAQs)
Our FAQ section answers common questions about our services, billing, and technical issues. Visit the FAQ page for quick answers to common concerns.
Support Hours
Our customer support team is available during the following hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday & Public Holidays: Closed
Visit Our Office
If you prefer to speak with us in person, you can visit our office at:
- Address: Teledata ICT, No. 10 Mensa Saba Road, Kokomlemle Accra, Ghana
Our office is open from Monday to Friday, 8:00 AM – 5:00 PM.
Conclusion
We value your business and are here to support you in any way we can. Whether you prefer to contact us by phone, email, or through our online resources, Teledata ICT is dedicated to ensuring that you receive the best possible service. For more information, please visit our support page.