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Services
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- Are there data caps or other limits?
- Broadband Internet Service Level Agreement (SLA)
- Can I Get Fibre Broadband To My Home or Business?
- Customer Responsibilities For Service Installations
- Customer Responsibility for Local Area Network (LAN)
- Customer Responsibility for Uninterrupted Power Supply
- Disclaimer - Broadband Internet & VoIP Services
- Do You Charge An Installation Fee For Fiber Internet Service?
- Do You Do Site Checks If I Have Any Problem With Your Fiber Internet Service?
- Do You Have 24hrs Technical Support?
- Do You Have A Data Or Volume Limit On Fiber Internet?
- Do You Monitor The Network For Internet Disruptions And Service Degradation?
- Does Fiber Work All The Time?
- How Are Your Broadband Internet Services Delivered?
- How Do You Decide Which Area Gets Fiber?
- How Do You Install Fiber Internet For My Home Or Business?
- How Long Will It Take You To Install Fiber Internet?
- I Signed Up For Fiber Internet Service. What Happens Next?
- Installation Fee Is Approximate
- Is Fiber Safe And Secure?
- Is Your Internet Speed Shared Or Dedicated?
- Master Service Agreement (MSA)
- Understanding Speed Test Results: Why They May Differ from Your Subscribed Speeds
- Understanding Your New Pricing Plan (updated May 2024)
- What Can I Do With Fiber Internet That I Cannot With Other Types Of Connections?
- What Does 99.99% Uptime Really Mean?
- What is a fair use policy?
- Will Fiber Internet Increase My Productivity?
- Show all articles ( 13 ) Collapse Articles
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Contact & Support
Disclaimer – Broadband Internet & VoIP Services
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Broadband Internet Service
You agree to use the Service and Equipment only for lawful purposes. Without limitation, you agree not to use the Service and Equipment for transmitting or receiving any communication or material of any kind which in Teledata ICT Limited’s sole judgment the transmission, receipt or possession of such communication or material (i) would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable law or (ii) encourages conduct that would constitute a criminal liability, or otherwise violate any applicable law [ the uses described in clauses (i) and (ii) above are collectively referred to as “Prohibited Uses”].
Teledata ICT Limited reserves the right to terminate your service immediately and without advance notice, if Teledata ICT Limited has proof that you are using the Service and Equipment for a Prohibited Use.
Upon any such termination, you shall continue to be responsible for the full month’s charges to the end of the current term, including without limitation unbilled charges, plus a disconnect fee, all of which immediately become due and payable and may at Teledata ICT Limited’s discretion be immediately charged to you.
You are liable for any and all use of the Service and/or Equipment by yourself and by any person making use of the Service or Equipment provided to you and agree to indemnify and hold harmless Teledata ICT Limited against any and all liability for any such use.
If Teledata ICT Limited has proof that you have used the Service or Equipment for a Prohibited Use, Teledata ICT Limited may forward the objectionable material, as well as your communication with Teledata ICT Limited and your personally identifiable information to the appropriate authorities for investigation and prosecution and you hereby consent to such forwarding.
VoIP Services
You agree to use the Service and Equipment only for lawful purposes. Without limitation, you agree not to use the Service and Equipment for transmitting or receiving any communication or material of any kind which in Teledata ICT Limited’s sole judgment the transmission, receipt or possession of such communication or material (i) would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable law or (ii) encourages conduct that would constitute a criminal liability, or otherwise violate any applicable law [ the uses described in clauses (i) and (ii) above are collectively referred to as “Prohibited Uses”].
Teledata ICT Limited reserves the right to terminate your service immediately and without advance notice, if Teledata ICT Limited has proof that you are using the Service and Equipment for a Prohibited Use.
Upon any such termination, you shall continue to be responsible for the full month’s charges to the end of the current term, including without limitation unbilled charges, plus a disconnect fee, all of which immediately become due and payable and may at Teledata ICT Limited’s discretion be immediately charged to you.
You are liable for any and all use of the Service and/or Equipment by yourself and by any person making use of the Service or Equipment provided to you and agree to indemnify and hold harmless Teledata ICT Limited against any and all liability for any such use.
If Teledata ICT Limited has proof that you have used the Service or Equipment for a Prohibited Use, Teledata ICT Limited may forward the objectionable material, as well as your communication with Teledata ICT Limited and your personal identifiable information to the appropriate authorities for investigation and prosecution and you hereby consent to such forwarding.
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