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Teledata ICTNews (Page 20)

The Customer is NOT always right

The customer is not always right. This is a statement in fact. You see, (some) customers are often times wrong, and so they cannot always by right. Logic? This writer stumbled on a recently published article by Strativity, a US based international customer experience consulting firm. And...

Fiber Internet Now at Frankie’s Hotel

Teledata delivers fiber internet service to Frankie's Hotel in Osu offering Broadband speeds up to 1 Gbps. Fast and Reliable Broadband Internet and WiFi Connection. Guests and hotel operations require a powerful, fiber internet connection. For reliability, speed and bandwidth. It makes no difference how good your WiFi...

Help Desk – Best Practice

Help Desk is designed to be the first point of contact for customers when they have requests or problems with their technology services. And we at the help desk are responsible for addressing those issues as quickly and efficiently as possible. It is essential, then, to ensure...

Solar Power – Weija Teledata Tower

Solar power is produced by collecting sunlight and converting it into electricity. This is done by using solar panels, which are large flat panels made up of many individual solar cells. Teledata has installed a solar power system at its Weija Tower on March 21, producing...

Top 5 Common Customer Service Myths

Companies like to believe they have good customer service. They fling slogans around and highlight mantras in most of their communications, both online and in the traditional media. CEOs and line managers stamp the message by communicating customer service myths within their organisation as well...

Fiber backbone connecting base stations in Greater Accra

     We have connected our base stations in Accra and Tema to our metro fiber backbone. Baatsona, Cantonments, Tema, Osu, Airport residential area, Central Business District, Mc. Carthy Hill, and lots more. With gigabit capacity at each site, we can deliver faster internet and data services...

Teledata Launches Reseller Partner Program

Teledata invites you to become a reseller partner today! Connect with us to get your customers connected Excite your customers by hooking them up with Ghana’s best internet service! Become a reseller partner with Teledata ICT and enjoy lucrative commissions, technical support, marketing resources and more. New revenue...

Call us Free on Skype

Another first from Teledata. You can now call our Service Desk using Skype absolutely free of charge in just 2 easy steps: Add our Skype contact teledata-skype. Dial. Your call will reach our call center and you will be able to report an incident, request a service, make...

Alternative Service Desk Telephone Number

Sometimes our main telephone line 0302211311 develops a fault and becomes unreachable. We know how important it is for you to be able to call us to report an incident or request a service. We know that because you told us and we listen. We're happy to inform...

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