hotel wifi

6 Ways Hotel WiFi Is About More than Providing In-Room Guest Access


Read more about why hotel WiFi is more than providing in-room guest access.

Today’s hospitality approach is more customer-centric than ever, because most hotel and resort operators understand the negative impact that one bad Yelp or TripAdvisor review can have on customer retention and new business. On the flip side, positive online reviews drive hospitality business. In a recent article from BigHospitality, “Over 25 percent of TripAdvisor users either stayed at hotels longer, spent more, or undertook more activities as a result of using the website.” […]

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