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KNOWLEDGE BASE

What Is a Fair Use Policy?

The Fair Use Policy is part of the broadband terms. It is not a data cap — there is no fixed allowance, and we do not meter your month.

Why it exists

It exists so a small number of extremely heavy users — sustained file-sharing, continuous bulk transfer — can't degrade the network for everyone else. Normal business use — browsing, email, cloud apps, video calls, streaming — won't trigger it.

What happens if usage is a problem

Teledata notifies the customer — a warning comes first. Persistent breaches can mean a move to a more suitable package, and in extreme, repeated cases, cancellation.

Questions about how the policy applies to you? Contact us.