Fiber internet frequently asked questions.

Is it safe and secure?

Fiber doesn’t radiate signals and is tough to tap. If any security breaches are attempted, you’ll know right away. The fiber cables are more secure than regular cables.

How do you decide which areas get it?

At the moment, our Fiber Internet is available in Accra, Tema, and Kumasi. We are starting with about 1200 km of fiber cables. We want more people through Ghana to have Fiber Internet, so if there are enough individuals in a particular area who want it, then we can install in. Contact us if you want to be one of those people! View our Ghana Fiber Internet coverage map here.

How is it different from my cellphone data?

Speed and reliability. How many times has your cellphone data come up as ‘no service’ or you’ve been unable to even load a YouTube video, or refresh your Twitter feed? Maybe you’ve tried to use your cellphone as a hotspot to no avail? Kiss those problems goodbye with Fiber Internet. You can not even compare the two, as Fiber Internet is so much better, and will not give you the stress that your cellphone data will.

What do you mean by unlimited?

Unlimited means there is no cap on the data you use. Many internet plans in Ghana will limit you to how many GB you get, maybe you have to let 10GB last a month, and you are constantly checking how much you have used. You don’t need to worry about that with your Teledata Fiber Internet.

What is a contention rate?

Contention ratio refers to how much of your internet service provider’s bandwidth is shared between users. Yours will be 50:1

For example, a 50:1 contention ratio means if there are fifty active users on the network at once, they will each have about a 2M/bit connection. but even at 50:1, our household package will offer a great, reliable and fast connection.

What devices can I connect to Fiber Internet?

Any you like! If it connects to the internet, it’s good for your Teledata Fiber Internet. Tablets, smartphones, laptops and even your smart TV can be connected.

What can I do with Fiber Internet that I can't with broadband?

Whatever you do with broadband, you can do with fiber, but so much faster. You can stream and download through fiber at much faster speeds than your broadband connection, and you don’t need to worry about a data cap.

How much does it cost?

It depends on your needs. We have different packages for different customers, but they start at 569 Ghana cedi a month.

Fiberhood is relatively affordable, considering how much money and stress it’ll save you down the road. It’s an investment now that will keep giving as it is future-proof. We have a variety of payment plans as well.

How can I get it?

Contact us here at Teledata:
Phone 0302211299
Whatsapp 0207258557

How do you install it?

It is installed by engineers, though fiber cable isn’t intrusive – it’s not much thicker than a pencil! Any infrastructure changes to accommodate fiber optics are minimal and will be worthwhile in the long run–think of it as a long term investment that will increase the value of your home and neighbourhood.

Will you include a WiFi router?

Yes! each home fiber installation comes included with a Calix 813G GigaHub WiFi enabled router. This router comes with additional 2 POTS ports & 4GE LAN ports to connect other devices to your home network such as smart TV, gaming console, and more.

Ready to unleash the awesomeness of unlimited 100Mb Fiber Internet?

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