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Teledata Fiber-To-The-Home Internet at Villaggio

Fiber-to-the-home (FTTH), also called "fiber to the premises" (FTTP), is the installation and use of optical fiber from a central point directly to individual buildings such as residences, apartment buildings and businesses to provide unprecedented high-speed Internet access. FTTH dramatically increases the connection speeds available...

Call Center Abandoned Call Rate ZERO

An abandoned call is a call or other type of contact initiated to a call center that is ended before any conversation occurs. When inbound calls are abandoned, it is often because the caller is frustrated with the time on hold Teledata Call Center Handles 100%...

The Customer is NOT always right

The customer is not always right. This is a statement in fact. You see, (some) customers are often times wrong, and so they cannot always by right. Logic? This writer stumbled on a recently published article by Strativity, a US based international customer experience consulting firm. And...

Fiber Internet Now at Frankie’s Hotel

Teledata delivers fiber internet service to Frankie's Hotel in Osu offering Broadband speeds up to 1 Gbps. Fast and Reliable Broadband Internet and WiFi Connection. Guests and hotel operations require a powerful, fiber internet connection. For reliability, speed and bandwidth. It makes no difference how good your WiFi...

Help Desk – Best Practice

Help Desk is designed to be the first point of contact for customers when they have requests or problems with their technology services. And we at the help desk are responsible for addressing those issues as quickly and efficiently as possible. It is essential, then, to ensure...

Solar Power – Weija Teledata Tower

Solar power is produced by collecting sunlight and converting it into electricity. This is done by using solar panels, which are large flat panels made up of many individual solar cells. Teledata has installed a solar power system at its Weija Tower on March 21, producing...

Meet the Teledata team at Marina Mall, Accra

Our marketing team is waiting for you at the Marina Mall. Come meet us and find out about our broadband Internet, Fiber to the home and business, fixed telephone services and lots more. We will be at the Marina Mall, airport area until Sunday evening....

Top 5 Common Customer Service Myths

Companies like to believe they have good customer service. They fling slogans around and highlight mantras in most of their communications, both online and in the traditional media. CEOs and line managers stamp the message by communicating customer service myths within their organisation as well...

Fiber backbone connecting base stations in Greater Accra

     We have connected our base stations in Accra and Tema to our metro fiber backbone. Baatsona, Cantonments, Tema, Osu, Airport residential area, Central Business District, Mc. Carthy Hill, and lots more. With gigabit capacity at each site, we can deliver faster internet and data services...

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