Fibre-to-the-premises, or FTTP, gives you a direct connection to the internet via a fibre-optic cable carrying data encoded in pulses of light. For most homes and businesses, it's the fastest connection you can get - if you're lucky enough to live in an area where you...
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Teledata has 2 international connections for high internet availability provided by MainOne and WACS. Cables lying on the seafloor bring the internet to the world. They transmit 99 percent of international data, make transoceanic communication possible in an instant, and serve as a loose proxy...
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The statistics are revealing. Very. There were almost 5.2 million internet users in Ghana as at December 2014, representing an internet penetration of about 20% of the population. The figures will most likely shoot up by the time you finish reading this article. And apparently...
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The Association of Building and Civil Engineering of Ghana (ABCECG) has held a two –day exhibition in Accra in May 2016 to showcase the various products, services and technology in the building and housing industry in the country. Teledata provided ABCECG participants and visitors Unlimited WiFi...
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Fiber-to-the-home (FTTH), also called "fiber to the premises" (FTTP), is the installation and use of optical fiber from a central point directly to individual buildings such as residences, apartment buildings and businesses to provide unprecedented high-speed Internet access. FTTH dramatically increases the connection speeds available...
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An abandoned call is a call or other type of contact initiated to a call center that is ended before any conversation occurs. When inbound calls are abandoned, it is often because the caller is frustrated with the time on hold Teledata Call Center Handles 100%...
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The customer is not always right. This is a statement in fact. You see, (some) customers are often times wrong, and so they cannot always by right. Logic? This writer stumbled on a recently published article by Strativity, a US based international customer experience consulting firm. And...
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Teledata delivers fiber internet service to Frankie's Hotel in Osu offering Broadband speeds up to 1 Gbps. Fast and Reliable Broadband Internet and WiFi Connection. Guests and hotel operations require a powerful, fiber internet connection. For reliability, speed and bandwidth. It makes no difference how good your WiFi...
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Help Desk is designed to be the first point of contact for customers when they have requests or problems with their technology services. And we at the help desk are responsible for addressing those issues as quickly and efficiently as possible. It is essential, then, to ensure...
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