NOC

Our state of the art Network Operation Center is manned 24/7/365 by a team of qualified Network Engineers who are responsible for monitoring the network for alarms or certain conditions that may require special attention to avoid impact on our network's performance. The team perform -

• Monitoring Operations of all Backbone Links and Network Devices.
• Ensuring Continuous Operation of Servers and Services.
• Providing Quality Support for Network Users.
• Troubleshooting of all Network and System Related Problems.
• Opening Tickets to Track and Document Resolution of Problems.
• 24/7 Supervised Operation by Highly Skilled Network and System Engineers.

As we own and manage our own backbone infrastructure, we have operative RF engineers covering the Central and Western Region, Accra & Greater Accra, Eastern, Ashanti and Northern regions.